Which CRM is right for your medical tourism clinic?
General-purpose CRMs are powerful and flexible, but most charge per user and expect you to build the medical tourism process yourself. Below we've put MedicalGrow.ai side by side with the tools we're compared to most — honestly, including where they're strong.
Unlimited users · flat price per clinic · no annual commitment required
MedicalGrow.ai
Medical tourism only
Kommo
Per user
Bitrix24
Plans capped by user count
HubSpot
Free start + paid seats and tiers
Salesforce
Per user, per product
Zoho CRM
Per user
Pipedrive
Per user + paid add-ons
monday CRM
Seat bundles (per user)
Freshsales
Per user
Pricing models are general information; plans may change.
Pick the tool you use or are considering.
At a glance: pricing model and medical tourism readiness
Details and each tool's strengths are on its comparison page.
| Industry focus | Pricing model | Cost as the team grows | Medical-tourism-ready pipeline | |
|---|---|---|---|---|
| MedicalGrow.ai | Medical tourism only | Flat price per clinic | Stays the same (unlimited users) | Built in: enquiry → photos → plan → deposit → procedure |
| Kommo | General-purpose, messaging-first sales | Per user | Grows with every new user | You design it |
| Bitrix24 | General-purpose work platform | Plans capped by user count | Upgrade when you pass the cap | You design it |
| HubSpot | General-purpose (marketing, sales, service) | Free start + paid seats and tiers | Grows with paid seats | You design it |
| Salesforce | Enterprise, multi-industry platform | Per user, per product | Grows with each user and product | Via a customisation project |
| Zoho CRM | General-purpose | Per user | Grows with every new user | You design it |
| Pipedrive | General-purpose, B2B sales | Per user + paid add-ons | Grows with every new user | You design it |
| monday CRM | General-purpose, work-management based | Seat bundles (per user) | Grows with seat count | You build it with boards |
| Freshsales | General-purpose | Per user | Grows with every new user | You design it |
Competitor details are based on general information from each company's public product and pricing pages; plans and prices change over time. All brand names are trademarks of their owners and are not affiliated with MedicalGrow.ai.
Six questions to ask when evaluating a CRM
What happens as the team grows?
With per-user pricing every coordinator, translator and doctor grows the bill. Do the maths with next year's team.
How does WhatsApp connect?
Official WhatsApp Business API, an add-on or a separate product? Are chats tied to the patient card and pipeline?
Who builds the process?
Are the photos, plan, deposit and procedure stages ready, or designed from scratch? Who does it, and how long will it take?
Can it measure ad to revenue?
Are Meta, TikTok and Google leads tied with their source to patients and revenue — or only counted as leads?
Who keeps the team on track?
Will a manager check forgotten patients, unanswered chats and agent performance by hand every day?
Who helps you switch?
Will you get help with data import, channel connections and team training, or will you need to find a partner?
Questions about these comparisons
Are these comparisons neutral?+
These pages are written by MedicalGrow.ai, so they reflect our perspective. Even so, each page states plainly where the competitor is strong and when it may be the better choice. We recommend checking competitor details on each company's current website too.
What doesn't MedicalGrow do?+
We don't offer a user-facing automation/workflow builder, a website or landing page builder, a payments/invoicing module or a social media planner. If those are your main needs, a general-purpose platform may suit you better.
Is switching from our current CRM hard?+
You export contacts and open deals as CSV and import them into MedicalGrow; our team helps with field and stage mapping, channel setup and team training.
How is pricing set?+
A flat price per clinic, with unlimited users and no required annual commitment. See the plans on the pricing page.
Get to know MedicalGrow
Compare with your own data.
In a 30-minute demo we'll set up your current process in MedicalGrow together.