Dental clinic
Istanbul · 5 coordinators
Implant and veneer patients fly in from the UK and Germany. Before MedicalGrow, this team tried four different setups.
First came personal WhatsAppsEvery coordinator had their own phone. When one left, their patients left too.
Then a spreadsheetUpdated once a week. Nobody could tell who had been followed up and who hadn't.
Next, KommoThe WhatsApp connection did the job. But every new coordinator meant a new licence, so the night shift never got added.
Plus a chatbot to maintainThe team rebuilt bot flows for every campaign. One day it broke and stayed broken for weeks.
Finally, MedicalGrow
Every number lands in one inbox. All five coordinators and the night shift work in the same panel with no per-seat fees. If someone leaves, the patient history stays with the clinic.
Start your path with MedicalGrow