Zoho CRM starts affordable. MedicalGrow stays that way as you grow.
Zoho CRM is a flexible, affordable general-purpose CRM that's part of a wide family of business apps. MedicalGrow comes set up for medical tourism and has no per-user fees — your bill doesn't change as you add coordinators.
Unlimited users · flat price per clinic · no annual commitment required
Built for medical tourism
MedicalGrow.ai
General-purpose
Zoho CRM
Pricing model
Flat price per clinicPer userCost as the team grows
Stays the same (unlimited users)Grows with every new userMedical-tourism-ready pipeline
Built in: enquiry → photos → plan → deposit → procedureYou design itAI that reviews the sales team
AI CRM ChiefZia (general-purpose)Setup
Together with our teamSelf-serve or with a partner
Where time goes when you adapt a flexible general CRM to a clinic.
Per-user pricing adds up
Per-user pricing looks fine for a small team; as you add language desks, a night shift and doctors, the total grows.
Messaging lives in other products
Joining WhatsApp and Instagram chats to the sales process often takes extensions, a separate product or an integration.
You build the process
Photos, treatment plan, deposit and procedure stages — along with fields, layouts and reports — you design them for your clinic from scratch.
MedicalGrow.ai vs Zoho CRM at a glance
The questions medical tourism clinics ask most.
| MedicalGrow.ai | Zoho CRM | |
|---|---|---|
| Industry focus | Medical tourism only | General-purpose |
| Pricing model | Flat price per clinic | Per user |
| Cost as the team grows | Stays the same (unlimited users) | Grows with every new user |
| WhatsApp, Instagram, Facebook and email in one inbox | Via extra products or extensions | |
| Official WhatsApp Business API | Via an extension or integration | |
| Medical-tourism-ready pipeline | Built in: enquiry → photos → plan → deposit → procedure | You design it |
| 24/7 AI assistant | Conversation AI + Voice AI | Zia (general-purpose) |
| AI that reviews the sales team | AI CRM Chief | Zia (general-purpose) |
| Reporting from ad to patient to revenue | Meta, TikTok and Google leads tied to patients and revenue | Via integrations; you set it up |
| Setup | Together with our team | Self-serve or with a partner |
Zoho CRM details are based on general information from the company's public product and pricing pages; plans and prices change over time. Check the Zoho CRM website for current details. Zoho CRM is a trademark of its owner and is not affiliated with MedicalGrow.ai.
WhatsApp, Instagram and Facebook on one screen, from day one.
In MedicalGrow, patient messages don't live in a separate product — they sit right inside the sales process. The conversation, patient card and pipeline stage are in one place, and the history stays with the clinic even if an agent leaves.
- WhatsApp, Instagram, Facebook and email in one inbox
- From chat to patient card and deal in one click
- Official WhatsApp Business API or QR (WADOG)
- Sarah Mitchell09:42Sent the photos 👍
- Lukas Weber09:31Wie lange dauert die Heilung?
- Amira Haddad09:12Is the transfer included?
- James O'Neill08:55Treatment plan — approval
Sarah Mitchell
WhatsApp · +44 7700 900…
- Treatment
- Hair transplant
- Country
- United Kingdom
- Language
- EN
- Source
- Meta · Lead form
- Stage
- Photos received
3 channels · 14 messages · 1 call
An AI teammate that answers the enquiry that comes in at night.
Conversation AI is trained on your knowledge base and replies on WhatsApp, Instagram, Facebook and web chat in suggestion or automatic mode. It collects photos, books consultations and hands over to a human when needed; Voice AI answers the phone. It doesn't diagnose or give exact prices.
- 24/7 message and phone coverage
- Consistent answers from your knowledge base
- Hand-over to an agent when needed
AI draft
Hi Laura! The fee depends on your nose and our surgeon's plan. Could you send one front and one side photo for a personal assessment? I can also share general recovery information right away.
When might Zoho CRM be the better fit?
A flexible option for businesses that also want accounting, help desk and email marketing from the same vendor family.
A wide app family
Strong if you want accounting, help desk, email marketing and more from one vendor, as connected apps.
Flexible customisation
Fields, layouts, process rules and custom modules let you design your process in detail.
Small start
Offers entry plans for very small teams that want to start with a CRM at low cost.
Move from Zoho CRM to MedicalGrow in four steps.
Timing depends on your data volume and team size — we work out the plan together on the first call.
- 01
Export
Export contacts, leads and deals from Zoho CRM as CSV, and decide together which modules and periods to bring over.
- 02
Map fields and stages
We map columns to contact fields and old stages to a medical tourism pipeline, creating the custom fields you need first.
- 03
Connect channels
Connect WhatsApp, Instagram, Facebook, email, lead forms and calendars under Settings → Integrations.
- 04
Bring the whole team
Invite everyone — with no per-user fees, nobody has to be left out.
Frequently asked questions
Does it replace Zoho's accounting and invoicing apps?+
No. MedicalGrow has no user-facing payments/invoicing module, so you can keep accounting and invoicing in your current tool. MedicalGrow focuses on patient-centred sales and communication, from enquiry to procedure.
Can I keep my custom fields from Zoho?+
Yes. Create your custom fields in MedicalGrow first and map to them during import. Our team helps with stage mapping.
Can I move my data from Zoho CRM?+
Yes. Export contacts and open deals from Zoho CRM as CSV/Excel and import them into MedicalGrow. Our team helps map fields and stages; whether older conversations carry over depends on the channel and connection method.
Does the price change as my team grows?+
No. MedicalGrow has no per-user fees; you pay a flat price per clinic. Adding coordinators, sales agents or doctors doesn't change your bill.
See how MedicalGrow compares to other options.
Try a CRM built for medical tourism instead of Zoho CRM.
Tell us about your current setup and we'll plan the switch and setup together.