Bitrix24 does everything. MedicalGrow focuses on the patient.
Bitrix24 is a broad work platform that brings CRM, tasks, projects, internal chat, websites and more under one roof. MedicalGrow exists to do one job well: help a medical tourism clinic turn enquiries into patients and patients into procedures.
Unlimited users · flat price per clinic · no annual commitment required
Built for medical tourism
MedicalGrow.ai
General-purpose
Bitrix24
Pricing model
Flat price per clinicPlans capped by user countCost as the team grows
Stays the same (unlimited users)Upgrade when you pass the capMedical-tourism-ready pipeline
Built in: enquiry → photos → plan → deposit → procedureYou design itAI that reviews the sales team
AI CRM ChiefCoPilot (general-purpose)Setup
Together with our teamSelf-serve or with a partner
Why an all-in-one work platform can feel heavy for a clinic's sales team.
Everything's there — finding it is hard
A patient coordinator needs an inbox, a patient card, a pipeline and a calendar. Trimming dozens of modules down to those four screens becomes a project of its own.
Setup and adoption take time
Configuring a broad platform for a clinic, training the team and building habits takes time — and meanwhile chats stay on personal phones.
Plans capped by user count
Plans are limited to a set number of users. When the team outgrows the cap, you move to a higher plan.
MedicalGrow.ai vs Bitrix24 at a glance
The questions medical tourism clinics ask most.
| MedicalGrow.ai | Bitrix24 | |
|---|---|---|
| Industry focus | Medical tourism only | General-purpose work platform |
| Pricing model | Flat price per clinic | Plans capped by user count |
| Cost as the team grows | Stays the same (unlimited users) | Upgrade when you pass the cap |
| WhatsApp, Instagram, Facebook and email in one inbox | Via open channels and connectors | |
| Official WhatsApp Business API | Via a connector or app | |
| Medical-tourism-ready pipeline | Built in: enquiry → photos → plan → deposit → procedure | You design it |
| 24/7 AI assistant | Conversation AI + Voice AI | CoPilot (general-purpose) |
| AI that reviews the sales team | AI CRM Chief | CoPilot (general-purpose) |
| Reporting from ad to patient to revenue | Meta, TikTok and Google leads tied to patients and revenue | Via integrations; you set it up |
| Setup | Together with our team | Self-serve or with a partner |
Bitrix24 details are based on general information from the company's public product and pricing pages; plans and prices change over time. Check the Bitrix24 website for current details. Bitrix24 is a trademark of its owner and is not affiliated with MedicalGrow.ai.
The four screens a coordinator needs, ready on day one.
In MedicalGrow the unified inbox, patient card, pipeline and calendar come set up for medical tourism. When an agent opens the panel in the morning, they see at a glance who's waiting for a reply, who sent photos and who's at the deposit stage.
- WhatsApp, Instagram, Facebook and email in one inbox
- Enquiry → photos → plan → deposit → procedure stages
- Consultations, procedures and follow-ups in one calendar
- Sarah Mitchell09:42Sent the photos 👍
- Lukas Weber09:31Wie lange dauert die Heilung?
- Amira Haddad09:12Is the transfer included?
- James O'Neill08:55Treatment plan — approval
Sarah Mitchell
WhatsApp · +44 7700 900…
- Treatment
- Hair transplant
- Country
- United Kingdom
- Language
- EN
- Source
- Meta · Lead form
- Stage
- Photos received
3 channels · 14 messages · 1 call
No user caps, no plan juggling.
With MedicalGrow you pay a flat price per clinic and users are unlimited. Opening a new language desk or scaling up for the season doesn't mean changing plans.
- Unlimited users
- Role and permission control
- No annual commitment required
Per-user priced CRM
Every new coordinator, translator and doctor grows the bill.
MedicalGrow
One flat price per clinic — whether you're 5 people or 30.
Illustrative · horizontal axis: number of users
When might Bitrix24 be the better fit?
A broad platform for organisations that want CRM alongside tasks, projects and internal communication.
All in one
If you want task and project management, internal chat, video calls and documents in the same place as your CRM, it's a strong option.
On your own servers
If you're looking for a self-hosted (on-premise) edition, Bitrix24 offers one.
Deep customisation
A flexible base for organisations that will design their processes from scratch and can dedicate time and people to it.
Move from Bitrix24 to MedicalGrow in four steps.
Timing depends on your data volume and team size — we work out the plan together on the first call.
- 01
Export
Export contacts, companies and deals from Bitrix24 as CSV/Excel, and decide together which pipelines and periods to bring over.
- 02
Map fields and stages
We map columns to contact fields and old stages to a medical tourism pipeline, creating the custom fields you need first.
- 03
Connect channels
Connect WhatsApp, Instagram, Facebook, email, lead forms and calendars under Settings → Integrations.
- 04
Bring the whole team
Invite everyone — with no per-user fees, nobody has to be left out.
Frequently asked questions
Does MedicalGrow replace Bitrix24's tasks and projects?+
MedicalGrow isn't a project management tool; it's built for patient-focused sales and communication. You can keep tasks and notes on the patient card and manage appointments in the calendar. You may want to keep internal project management in a separate tool.
Who helps us with setup?+
Our team is with you for the migration plan, field and stage mapping, connecting WhatsApp, Meta, TikTok, Google and calendars, and role-based team training.
Can I move my data from Bitrix24?+
Yes. Export contacts and open deals from Bitrix24 as CSV/Excel and import them into MedicalGrow. Our team helps map fields and stages; whether older conversations carry over depends on the channel and connection method.
Does the price change as my team grows?+
No. MedicalGrow has no per-user fees; you pay a flat price per clinic. Adding coordinators, sales agents or doctors doesn't change your bill.
See how MedicalGrow compares to other options.
Try a CRM built for medical tourism instead of Bitrix24.
Tell us about your current setup and we'll plan the switch and setup together.