Patient flow
- New enquiry128
- Quoted64
- Booked21
Patient pipeline
From enquiry to surgery: which stage, whose desk, how long it has been waiting, what happens next.
Built for medical tourism teams
The unlimited-seat CRM for medical tourism
MedicalGrow.ai brings WhatsApp, ads, your sales team and reporting into one panel. No per-user fees — your team grows, your invoice doesn't.
Official WhatsApp API · Setup and training included · No commitment
The whole patient flow on one screen.
From first message to flight ticket — every stage, every agent, every follow-up visible.
Patient flow
- New enquiry128
- Quoted64
- Booked21
No per-user fees. Three agents or thirty — same plan, same price.
Ready-made pipelines
Hair transplantDentalPlastic surgeryBariatric surgeryEye / LASIKIVFOrthopaedicsCheck-upOncologyHair transplantDentalPlastic surgery
The work is scattered.
It isn't your team. In medical tourism the work is spread across messaging, ads, quotes and follow-ups — and patients fall through the cracks.
Per-user fee
$0
Most CRMs charge for every agent. With MedicalGrow your invoice doesn't grow when your team does.
Tool overload
0 panel
WhatsApp, calls, email, quotes, calendar, automations, forms and reporting in one place.
Setup
0 hours
We set up your account, pipelines and WhatsApp connection — team training included.
MedicalGrow brings it together — patients, your sales team, automations in one unlimited panel.
New patient enquiry
WhatsApp · Hair transplant · English
Automatic
1. Patient record created and assigned
What MedicalGrow does
A CRM shaped around how medical tourism actually works
We don't bend a generic CRM into a clinic. The flows, fields and reports arrive ready for this business.
- WHAhmet Y.2m
Can I get the price list?
- INSarah M.11m
Do you do FUE?
- EMWebsite form1h
New enquiry: Dental
Multi-channel inbox
WhatsApp, Instagram, Messenger, email and calls merge into one patient record.
Treatment quote
- 3,500 graft hair transplant€2,150
- Hotel · 3 nights€240
- VIP transfer€60
Total€2.450
Approval link sent
Quotes and bookings
Treatment package, accommodation and transfer in one quote — approval and payment link included.
1No reply for 24h
2Send reminder message
3Create task for agent
Unlimited automations
Unanswered messages, missed appointments and cooling leads go into follow-up automatically.
In depth
Built for the places the work actually breaks
WhatsApp
WhatsApp infrastructure without the ban risk
Runs on the official WhatsApp Business API. Your number lives on business infrastructure, not a personal app, and every conversation is written to the patient record.
- Official API — no account-closure risk on bulk messaging
- When an agent leaves, the conversation history stays with you
- Template messages, auto-replies and working-hour rules
- Every chat in one inbox with team assignment
WhatsApp Business API
Connected · no ban risk
Hello, how much is a hair transplant?
Hi! 3.500 grafts, 3 nights hotel + transfer included.
Can you send the plan?
Artificial intelligence
The AI CRM Chief supervises your sales team
AI reads calls and chats, then tells you which step an agent skipped, which objection went unanswered and which patient is going cold.
- Summary, objections and next step for every conversation
- Quality score and coaching notes per agent
- Alerts for unanswered patients and forgotten follow-ups
- A one-page daily status report for managers
AI CRM ChiefCall score 74
- Price objection handled
- Treatment plan sent
- Follow-up booked
Reporting
See exactly which ad brought which patient
Reporting by source, campaign, agent, treatment and country. The chain from ad spend to surgery revenue never breaks.
- Conversion and cost by source and campaign
- Agent performance: response time, conversion, loss reason
- Revenue split by treatment and country
- Custom dashboards and scheduled reports
This month
312 patient enquiries
- Meta Ads46%
- Google28%
- Referral26%
Used by clinics
Doctors and clinics running on MedicalGrow
The workflow
How teams set up, run and measure with MedicalGrow
Week one
Your team works from one panel
Enquiries are routed automatically, follow-ups are chased by automation, no message goes unanswered.
AI CRM ChiefCall score 74
- Price objection handled
- Treatment plan sent
- Follow-up booked
What you get
What it actually changes in clinic operations
These numbers are what MedicalGrow commits to — not a customer average.
$0
Extra cost per user
48 hours
From setup to live
1 panel
WhatsApp, quotes, calendar, reports
Unlimited
Users, pipelines, automations
100%
Your data, export any time
Comparison
How are you running this today?
The three setups we see most often in medical tourism.
YesPartlyNo
Integrations
Works with the tools you already use
Unlimited integrations: native connections, webhooks and an open API.
- WhatsApp Business API
- Meta Ads
- Instagram DM
- Facebook Messenger
- Google Ads
- Google Calendar
Pricing
A flat price per clinic. Zero per user.
Both plans include unlimited users, pipelines and conversations. Setup and team training included.
Starter
$39/mo
For teams getting the clinic organised
Start with Starter- Unlimited users
- Unlimited pipelines and patient records
- Official WhatsApp API
- Multi-channel inbox
- Calendar, forms and landing pages
- Unlimited automations
- Core reporting
- Mobile app
- Setup and training
Growth
Most popular$59/mo
For clinics running ads and managing a sales team
Start with Growth- Everything in Starter
- AI CRM Chief (sales supervision)
- Call recording and AI call summaries
- Advanced reporting and attribution
- Unlimited integrations and API
- White-label patient portal
- Roles and permissions
- Priority support
- Custom dashboards
Prices exclude VAT and are per clinic. No annual commitment required.
Compare the plans side by side
Blog
On sales and operations in medical tourism
Practical writing on patient flow, WhatsApp, ad attribution and managing a sales team.
FAQ
Common questions, straight answers
If your answer isn't here, write to us — we reply within one business day.
None. Pricing is per clinic; 3 agents or 30 agents are included in the same plan. Adding users never adds cost.
24h response time
Book a demo
In 30 minutes we walk through your own patient flow. No pressure — if it isn't a fit, we'll say so.
- Setup and training included
- No per-user fees
- No commitment
Prefer a different way to connect?
Fewer tools. More patients.
Bring your whole medical tourism operation into one panel — without paying per user.
Get started
- Setup and training included
- No commitment