Grow your team, not your CRM bill.
MedicalGrow has no per-user fees. Coordinators, agents, translators, doctors and your transfer team all work in the same account — you pay one flat price per clinic. And you decide who sees what.
- Ayşe YılmazClinic managerAll dataAdmin
- Elif DemirPatient coordinatorAll conversationsUser
- Jonas BergAgent · DEAssigned onlyUser
- Rania SalehTranslator · ARAssigned onlyUser
Per-seat pricing leaves half your team outside the CRM.
Shared logins
Every seat costs money, so three people share one login. Nobody knows who wrote which message or who lost which patient.
Translators and doctors left out
A licence for a part-time translator or a doctor who checks in twice a week feels too expensive — so information keeps circulating in WhatsApp groups.
Growth gets penalised
Hiring a new agent means a new software bill on top of a salary. Growth decisions end up hostage to licence costs.
Whether you're 5 people or 30, the price is the same.
With per-user priced CRMs, every new team member grows the bill. In MedicalGrow, adding users is free — no licence maths for a seasonal coordinator, a part-time translator or the team at a new branch.
- No per-user fees — one flat price per clinic
- No mandatory annual commitment
- Everyone gets their own login, so you always know who did what
Per-user priced CRM
Every new coordinator, translator and doctor grows the bill.
MedicalGrow
One flat price per clinic — whether you're 5 people or 30.
Illustrative · horizontal axis: number of users
Everyone's in the account — but not everyone sees everything.
Start with Admin and User roles, then grant permissions module by module. Let an agent see conversations and the pipeline but not reports or settings; let a doctor see calendars and patient records but not export them.
- Admin and User roles
- Granular, per-module permissions: conversations, calendars, contacts, opportunities, reporting, settings
- "Only assigned data": agents see only the patients and conversations assigned to them
- Audit logs: who changed what, and when
Jonas Berg
Role: User · Agent
- Conversations
- Calendars
- Contacts
- Opportunities (pipeline)
- Reporting
- Settings
- Export contacts
Jonas only sees the patients and conversations assigned to him.
Per-user pricing vs one flat price per clinic
| Per-user priced CRM | MedicalGrow | |
|---|---|---|
| Adding a new user | Extra fee for every seat | Free |
| Access for translators and doctors | Often limited because of cost | No extra cost |
| Seasonal / part-time staff | Adding and removing licences | Add, deactivate — price unchanged |
| Individual login per person | Shared logins are common to save cost | |
| Roles and granular permissions | ||
| Set up for medical tourism |
A general comparison; features and terms of per-user priced CRMs vary by product.
Everyone who touches the patient journey, in one account.
Patient coordinators
All conversations, calendars and the pipeline; assignment and internal notes.
Translators
Only the patients assigned to them, with multilingual snippets for fast replies.
Doctors
Calendars and patient records; review photos and X-rays via internal notes.
Sales agents
Their own opportunities and conversations, with performance tracked by AI CRM Chief.
Transfer & accommodation team
See flight, hotel and transfer fields and contribute to the procedure-day plan.
Management
All data, reports and settings — team performance and ad ROI on one board.
Frequently asked questions
Is there really no user limit?+
Yes. MedicalGrow is priced per clinic at a flat rate; you don't pay extra to add users. See the pricing page for current plans.
Can I restrict an agent to their own patients?+
Yes. Turn on the "only assigned data" restriction in user permissions and the agent sees only the contacts, conversations and opportunities assigned to them.
Can I block contact exports?+
Yes. Sensitive actions such as exporting can be switched off per user, so your patient database stays with your clinic.
Can I see who changed what?+
Yes. Audit logs show changes made by users, with date and time.
What should I do when someone leaves?+
Deactivate the user and reassign their conversations and opportunities to a teammate. No conversation or patient record is lost.
Bring your whole team into the CRM. Keep your bill the same.
No per-user fees. No mandatory annual commitment.