Kommo is strong at messaging. MedicalGrow is built for medical tourism.
Kommo is a well-known, messaging-first CRM for teams that sell over WhatsApp and Instagram. MedicalGrow puts messaging at the centre too — but it's built only for medical tourism clinics, charges no per-user fees, and comes with an AI that reviews your sales team every day.
Unlimited users · flat price per clinic · no annual commitment required
Built for medical tourism
MedicalGrow.ai
General-purpose
Kommo
Pricing model
Flat price per clinicPer userCost as the team grows
Stays the same (unlimited users)Grows with every new userMedical-tourism-ready pipeline
Built in: enquiry → photos → plan → deposit → procedureYou design itAI that reviews the sales team
AI CRM ChiefGeneral-purpose AI featuresSetup
Together with our teamSelf-serve or with a partner
Where a general messaging CRM struggles when you adapt it to a clinic.
Every new coordinator is another seat
With per-user pricing every new agent grows the bill, so clinics often leave the night shift, language agents or doctors out of the system.
Medical tourism stages from scratch
Photo collection, treatment plan, deposit, transfer and procedure day — you design the stages, fields and reports yourself.
Building and maintaining bots stays with you
Designing chatbot flows, updating them for each campaign and fixing them when they break becomes the clinic's job.
MedicalGrow.ai vs Kommo at a glance
The questions medical tourism clinics ask most.
| MedicalGrow.ai | Kommo | |
|---|---|---|
| Industry focus | Medical tourism only | General-purpose, messaging-first sales |
| Pricing model | Flat price per clinic | Per user |
| Cost as the team grows | Stays the same (unlimited users) | Grows with every new user |
| WhatsApp, Instagram, Facebook and email in one inbox | ||
| Official WhatsApp Business API | ||
| Medical-tourism-ready pipeline | Built in: enquiry → photos → plan → deposit → procedure | You design it |
| 24/7 AI assistant | Conversation AI + Voice AI | Salesbot and AI features |
| AI that reviews the sales team | AI CRM Chief | General-purpose AI features |
| Reporting from ad to patient to revenue | Meta, TikTok and Google leads tied to patients and revenue | Via integrations; you set it up |
| Setup | Together with our team | Self-serve or with a partner |
Kommo details are based on general information from the company's public product and pricing pages; plans and prices change over time. Check the Kommo website for current details. Kommo is a trademark of its owner and is not affiliated with MedicalGrow.ai.
Your bill doesn't grow with your team.
In medical tourism, teams grow with the season, languages and campaigns. With MedicalGrow you pay a flat price per clinic: adding a German-speaking agent, the night shift, a doctor or finance is an invite, not a fee.
- Unlimited users, no per-user fees
- Roles and permissions decide who sees what
- No annual commitment required
Per-user priced CRM
Every new coordinator, translator and doctor grows the bill.
MedicalGrow
One flat price per clinic — whether you're 5 people or 30.
Illustrative · horizontal axis: number of users
We're both strong at messaging. The difference is oversight.
Bringing conversations into one place is half the job. AI CRM Chief scans the pipeline at regular intervals, flags waiting leads, deals stuck in a stage and unanswered chats, and builds a scorecard for every agent.
- Daily alerts for forgotten and unanswered patients
- Per-agent response speed, follow-up discipline and conversion
- Correct attribution to the agent who brought or took over the lead
A handed-over lead stays on the original agent's card; if it is won, the closer gets the credit.
When might Kommo be the better fit?
A messaging-first general sales CRM, for teams that want to build their own bot flows.
Messaging-first design
A mature product designed to manage sales conversations from channels like WhatsApp, Instagram and Telegram.
Your own bot flows
If you want to build and frequently change chat flows yourself, Salesbot gives you a flexible tool.
Selling beyond healthcare
If you also sell in other industries, a general-purpose CRM may cover more of your business.
Move from Kommo to MedicalGrow in four steps.
Timing depends on your data volume and team size — we work out the plan together on the first call.
- 01
Export
Export contacts, companies and leads from Kommo as Excel/CSV, and decide together which pipelines and periods to bring over.
- 02
Map fields and stages
We map columns to contact fields and old stages to a medical tourism pipeline, creating the custom fields you need first.
- 03
Connect channels
Connect WhatsApp, Instagram, Facebook, email, lead forms and calendars under Settings → Integrations.
- 04
Bring the whole team
Invite everyone — with no per-user fees, nobody has to be left out.
Frequently asked questions
Can I connect the WhatsApp number I use in Kommo to MedicalGrow?+
Yes — through the official WhatsApp Business API (recommended), or by linking your existing number via QR with WADOG. With the official API, moving the number is planned around its registration with your current provider; we work out the steps together.
What replaces my Kommo bot flows?+
Conversation AI is trained on your knowledge base and replies on WhatsApp, Instagram, Facebook and web chat, in suggestion or automatic mode, handing over to a human when needed. A rule-based flow builder isn't open to users; our team configures the essentials during setup.
Can I move my data from Kommo?+
Yes. Export contacts and open deals from Kommo as CSV/Excel and import them into MedicalGrow. Our team helps map fields and stages; whether older conversations carry over depends on the channel and connection method.
Does the price change as my team grows?+
No. MedicalGrow has no per-user fees; you pay a flat price per clinic. Adding coordinators, sales agents or doctors doesn't change your bill.
See how MedicalGrow compares to other options.
Try a CRM built for medical tourism instead of Kommo.
Tell us about your current setup and we'll plan the switch and setup together.