Pipedrive is built for B2B deals. MedicalGrow is built for patients who message on WhatsApp.
Pipedrive is a CRM sales teams love for its simple, visual pipeline, designed mainly for B2B selling over email and phone. In medical tourism, patients message on WhatsApp, send photos and decide within days. MedicalGrow is built around that flow.
Unlimited users · flat price per clinic · no annual commitment required
Built for medical tourism
MedicalGrow.ai
General-purpose
Pipedrive
Pricing model
Flat price per clinicPer user + paid add-onsCost as the team grows
Stays the same (unlimited users)Grows with every new userMedical-tourism-ready pipeline
Built in: enquiry → photos → plan → deposit → procedureYou design itAI that reviews the sales team
AI CRM ChiefAI sales assistant (general-purpose)Setup
Together with our teamSelf-serve
Why a visual sales pipeline isn't enough on its own in medical tourism.
Conversations live outside the pipeline
Most of the selling happens on WhatsApp and Instagram. If those chats aren't tied to the pipeline, agents jump between two screens.
Add-ons cost extra
Chatbots, campaigns and similar needs come as add-ons, on top of per-user pricing.
A patient journey isn't a deal
Photo assessment, treatment plan, deposit, transfer, procedure and follow-up need different fields and stages from a B2B deal.
MedicalGrow.ai vs Pipedrive at a glance
The questions medical tourism clinics ask most.
| MedicalGrow.ai | Pipedrive | |
|---|---|---|
| Industry focus | Medical tourism only | General-purpose, B2B sales |
| Pricing model | Flat price per clinic | Per user + paid add-ons |
| Cost as the team grows | Stays the same (unlimited users) | Grows with every new user |
| WhatsApp, Instagram, Facebook and email in one inbox | Via integrations | |
| Official WhatsApp Business API | Via an integration | |
| Medical-tourism-ready pipeline | Built in: enquiry → photos → plan → deposit → procedure | You design it |
| 24/7 AI assistant | Conversation AI + Voice AI | Via a chatbot add-on |
| AI that reviews the sales team | AI CRM Chief | AI sales assistant (general-purpose) |
| Reporting from ad to patient to revenue | Meta, TikTok and Google leads tied to patients and revenue | Via integrations; you set it up |
| Setup | Together with our team | Self-serve |
Pipedrive details are based on general information from the company's public product and pricing pages; plans and prices change over time. Check the Pipedrive website for current details. Pipedrive is a trademark of its owner and is not affiliated with MedicalGrow.ai.
The conversation and the pipeline in one place.
In MedicalGrow, WhatsApp, Instagram and Facebook messages land in the unified inbox and link straight to the patient card and deal. Agents move the stage, book an appointment or add a note without leaving the chat.
- WhatsApp, Instagram, Facebook and email in one inbox
- From chat to stage and appointment in one click
- Bulk-send approved templates, SMS and email
- Sarah Mitchell09:42Sent the photos 👍
- Lukas Weber09:31Wie lange dauert die Heilung?
- Amira Haddad09:12Is the transfer included?
- James O'Neill08:55Treatment plan — approval
Sarah Mitchell
WhatsApp · +44 7700 900…
- Treatment
- Hair transplant
- Country
- United Kingdom
- Language
- EN
- Source
- Meta · Lead form
- Stage
- Photos received
3 channels · 14 messages · 1 call
AI that doesn't just watch the pipeline — it reviews the team.
AI CRM Chief scans the pipeline at regular intervals, flags waiting and forgotten leads, deals stuck in a stage and unanswered chats, and builds a scorecard of response speed, follow-up discipline and conversion for each agent.
- Alerts for forgotten patients
- Per-agent scorecards
- Correct attribution to the agent who brought the lead
A handed-over lead stays on the original agent's card; if it is won, the closer gets the credit.
When might Pipedrive be the better fit?
A good option for teams that want a simple, visual pipeline for B2B selling over email and phone.
Simple and visual
An easy-to-learn interface and drag-and-drop pipeline that sales teams adopt quickly.
B2B selling
Works well for B2B processes like tracking deals with agencies, insurers or corporate partners.
Wide integration marketplace
Connects to your other tools through a large catalogue of ready-made integrations.
Move from Pipedrive to MedicalGrow in four steps.
Timing depends on your data volume and team size — we work out the plan together on the first call.
- 01
Export
Export people, organisations and deals from Pipedrive as CSV/Excel, and decide together which pipelines and periods to bring over.
- 02
Map fields and stages
We map columns to contact fields and old stages to a medical tourism pipeline, creating the custom fields you need first.
- 03
Connect channels
Connect WhatsApp, Instagram, Facebook, email, lead forms and calendars under Settings → Integrations.
- 04
Bring the whole team
Invite everyone — with no per-user fees, nobody has to be left out.
Frequently asked questions
Is there a drag-and-drop pipeline like Pipedrive's?+
Yes. In Opportunities (pipeline) you can drag deals between stages and see the value and count per stage. Bulk deal editing is available too.
Can we also track B2B deals with agencies?+
You can open a separate pipeline for agency and partner processes. That said, MedicalGrow focuses on the patient journey; if most of your work is B2B deals, a general sales CRM may suit you better.
Can I move my data from Pipedrive?+
Yes. Export contacts and open deals from Pipedrive as CSV/Excel and import them into MedicalGrow. Our team helps map fields and stages; whether older conversations carry over depends on the channel and connection method.
Does the price change as my team grows?+
No. MedicalGrow has no per-user fees; you pay a flat price per clinic. Adding coordinators, sales agents or doctors doesn't change your bill.
See how MedicalGrow compares to other options.
Try a CRM built for medical tourism instead of Pipedrive.
Tell us about your current setup and we'll plan the switch and setup together.