MedicalGrow Support

How can we help?

Book a free call, message us on WhatsApp, work with an hourly CRM expert — or leave the whole setup to us.

Free support call

Stuck on something in the panel? Share your screen in a 30-minute online call and we'll solve it together.

  • Free, 30 minutes, online
  • One-to-one help with screen sharing
  • For setup and how-to questions
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WhatsApp support

Message our team on WhatsApp for quick questions and urgent issues. Adding a screenshot and your account name speeds things up.

Message on WhatsApp

Hourly CRM expert / developer

If your team is short on time or the work is technical, work with an hourly CRM expert or developer. You only pay for the time you need.

Ask about hourly rates
  • Designing pipelines, custom fields and tags for your clinic
  • Importing data from spreadsheets, old CRMs and WhatsApp
  • Setting up automatic assignment, reminders and follow-ups
  • Custom reports and management dashboards
  • Website forms, API and webhook integrations
  • Team training and usage audits

Setup packages

Don't want to set it up yourself? Let our team take over. Pricing depends on your clinic's size and the number of channels and users.

Quick Start

For clinics that want to connect channels and get going

  • WhatsApp connection (official API or WADOG)
  • Facebook and Instagram connection
  • Clinic details and account settings
  • 1 team training session
Get pricing
Most popular

Full Setup

The panel built around your clinic from the ground up

  • Everything in Quick Start
  • Pipeline and custom fields tailored to you
  • Import of your existing patient data
  • Ready-made messages written for your clinic
  • Calendars and ad form mapping
  • 2 team training sessions
Get pricing

Enterprise

For multi-branch clinics and large teams

  • Everything in Full Setup
  • Multi-branch / multi-brand structure
  • Custom reports and management dashboards
  • AI CRM Chief and AI assistant setup
  • Priority support
Get pricing

Get pricing and scope

Fill in the form and our team will send you the best-fit package and price. You can also use it for hourly expert requests.

Prefer to look it up yourself?

Every module is explained with visuals and videos in the Help Center, and the AI assistant answers in seconds.

Open the Help Center